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  1. Log in to Salesforce, then access the Help and Training page.
  2. Click “Get Support”
  3. Click “Create a Case”
  4. Select your support topic, category, and issue. For Example:
  5. Check if there is an existing topic related to your issue.
  6. If no solution applicable to your issue, then click “Create a Case”
  7. Enter details and Submit.
  8. DONE

Help and Training










Salesforce allows you to track the progress of your support case through the “My Cases” section, accessible from the Help & Training page. You can check for updates, communicate with support agents, and view the resolution status of your case.

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